Shipping Charges & Delivery Times
DELIVERY TIMES
Dear Customers,
We are still operating as normal according to our standard delivery times but please allow 7-10 additional days for any orders requiring personalisation. Apologies, but this is largely due to extended transfer times between our European and UK warehouse as a direct result of Brexit.
ROYAL MAIL UPDATE - Please note that until further notice we are unable to offer Royal Mail service options to the following countries: Albania, Cuba, Sri Lanka,Taiwan,Kuwait,South Africa. DHL Courier options remain open. If you have any questions then please contact us on [email protected]
We will notify you as soon as possible should there be any change in circumstances.
Keep safe & stay healthy.
Your Subside Sports team
NEW 2023 SHIPPING SERVICES AND SIMPLIFIED RATES
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USA
$12.99 Royal Mail Tracked up to $150 (7-14 day delivery*)
$14.99 DHL Express any value order (5-10 day delivery*)
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Canada
$12.99 Royal Mail Tracked up to $150 (7-14 day delivery*)
$20 Royal Mail Tracked over $150 (7-14 day delivery*)
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Mexico
$12.99 Royal Mail Tracked up to $150 (7-14 day delivery*)
$20 Royal Mail Tracked over $150 (7-14 day delivery*)
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Central & South America (Rest)
$12.99 Royal Mail Tracked up to $150 (7-14 day delivery*)
£19.99 DHL Express (5-10 day delivery*)
*Canada - Royal Mail service only available (any value)
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Western Europe
$20 DHL-Deutsche Post (5-10 day delivery*)
**Note Subside will pre-pay ALL Tax and Duties for EU orders placed after 15.01.21**
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Rest of the World
$15 Royal Mail Tracked up to $150 (3-5 day delivery*)
$20 Royal Mail Tracked over $150 (7-14 day delivery*)
*DELIVERY TIME CALCULATIONS
The times quoted above are from the point of DISPATCH from our warehouse. All orders are shipped directly from our hub in the UK. We strive to process and ship your order within 2-3 business days of receiving your order, however, order processing time is dependent upon several factors:
- Processing time may vary depending on the time of year. Please allow slightly longer during the Holiday Season.
- Please allow an additional 3-5 days for orders including printing and/or patches. While most lettering is held in stock, occasionally it will be necessary for us to special order lettering to complete your personalized order, which can take considerably longer.
- Please also note that on occasion stock must be sourced from our branch in Germany. In such cases, please allow an additional 3-5 days to complete your order. Having the ability to draw stock from multiple warehouses gives our customers access to the widest ranges of soccer merchandise worldwide.
- Items made by the Dutch manufacturer COPA are special order. Please allow an additional 5-7 days for orders including items made by COPA.
- *Please Note* The order values on this page are based on the subtotal of your order, this is the total before any discounts/voucher codes are applied.
- Import Duty / Taxes Please note that you will need to pay these locally on arrival. If the parcel is rejected or the address deemed inaccurate then we will not refund your shipping costs or the price of the goods until the item is returned. This can take over 3 months.
FULL LIST OF COUNTRIES BY REGION
WESTERN EUROPE
Andora, Austria, Belgium, Cyprus, Denmark, Faroe Islands, Finland, France, Germany, Greenland, Holland, Iceland, Ireland, Italy, Luxembourg, Monaco, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, Vatican City
EASTERN EUROPE
Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Greece, Gibraltar, Hungary, Latvia, Lichtenstein, Lithuania, Malta, Poland, Romania, Serbia, Slovenia, Slovakia, Turkey, Ukraine
NORTH & SOUTH AMERICA
Antigua & Barbuda, Anguilla, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Ecuador, El Salvador, Falkland Islands, Honduras, Jamaica, Martinique, Mexico, Panama, Paraguay, Peru, Puerto Rico, Saint Lucia, St Kitts & Nevis, St Vincent & The Grenadines, Trinidad & Tobago, Turks & Caicos, Uruguay, USA, Venezuela
Asia & Oceania
Australia, Azerbaijan, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, French Polynesia, Hong Kong, India, Indonesia, Japan, Kazakhstan, Kyrgyzstan, Laos, Macao, Malaysia, Maldives, Mongolia, Nepal, New Zealand, Pakistan, Phillipines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Turkmenistan, Uzbekistan, Vietnam
Middle East & Africa
Angola, Bahrain, Egypt, Iran, Israel, Jordan, Kuwait, Lebanon, Mauritius, Morocco, Oman, Qatar, Saudi Arabia, South Africa, Tanzania, Uganda, United Arab Emirates
TRACKING YOUR ORDER
When your order ships you'll receive an automated notification email.
Royal Mail www.royalmail.com
DHL orders may be tracked here: www.dhl.com/en/express/tracking
DHL Global Mail orders may be tracked here: https://www.packet.deutschepost.com/web/portal-europe/packet_traceit