Privacy Policy & Data Compliance

By accepting our Terms and Conditions, and/or signing up to our newsletters you are giving consent to Subside Sports and/or subsidiaries to retain and use your address, phone number and e-mail address to complete the delivery of your order and for direct marketing by Subside Sports using secure partners including, but not exclusively; Google Analytics, Paypal, Adyen Card Processing, Mailchimp, Royal Mail and DHL. Your data will not sold to any third party marketing company at any time but may be used internally and by secure partners for analysis and improving the customer experience.

Your data is held on secure servers, and Subside Sports does not retain any customer payment details including Credit or Debit Card numbers.

Right to Erasure

You may complete your order without the creation of an account by signing out as a Guest. This means that your address data and account details are not recorded, and the personal details only used for the sole purposes of completing your order. This does mean that you are unable to access any customer history, or track your orders online.

You are free to unsubscribe from our digital newsletters at any time simply by using the Unsubscribe option on any email. You can request for us to disclose and/or delete all your personal information from our systems by writing to us at: Data Controller, Subside Sports, 50-54 The Square, Chagford, Devon, TQ13 8AH, United Kingdom. We will complete the request within 14 days of receipt.

This privacy policy discloses the privacy practices for Subside Sports. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.


We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.


Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone: +44 1647 632006 or Intl: +44 1647 632006 or via email at [email protected].