Shipping Charges & Delivery Times

CORONAVIRUS NOTICE

Dear Customers,

We are still operating as normal according to our standard delivery times.

Please note that EU deliveries are on average taking 4-5 days longer than expected, and deliveries to Asia 7-14 days extra for standard services. DHL courier times are largely unaffected

In case of any issues with specific orders, our customer service team will be in contact directly. All emails will still be personally responded to within our maximum 48 hour response time.

ROYAL MAIL UPDATE - Please note that until further notice we are unable to offer Royal Mail service options to the following countries: Albania, Cuba, Sri Lanka,Taiwan,Kuwait,Philippines,South Africa. DHL Courier options remain open. If you have any questions then please contact us on sales@subside.co.uk

TAIWAN CUSTOMERS UPDATE - Please note that shipments to Taiwan will now require mobile number and authorisation for import, please click this LINK for details.

We will notify you as soon as possible should there be any change in circumstances.

Keep safe & stay healthy.

Your Subside Sports team



NEW WINTER 2020 SHIPPING SERVICES AND SIMPLIFIED RATES

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UK & Channel Islands

£3.75 Royal Mail Tracked up to £100 (2-4 day delivery*)

FREE UK Delivery over £100 (2-4 day delivery*)

*Royal Mail Tracked up to £150, DHL Express over £150

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Western Europe

£8.00 Royal Mail Tracked up to £130 (7-14 day delivery*)

£14.99 DHL Express (5-10 day delivery*)

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Eastern Europe

£8.00 Royal Mail Tracked up to £130 (7-14 day delivery*)

£19.99 DHL Express (5-10 day delivery*)

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USA

£10.00 Royal Mail Tracked up to £130 (7-14 day delivery*)

£14.99 DHL Express up to £100 (5-10 day delivery*)

£19.99 DHL Express over £100 (5-10 day delivery*)

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North & South America (Rest)

£10.00 Royal Mail Tracked up to £130 (7-14 day delivery*)

£19.99 DHL Express (5-10 day delivery*)

*Canada - Royal Mail service only available (any value)

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China

£10.00 Royal Mail Tracked up to £130 (7-14 day delivery*)

£20.00 Royal Mail Tracked over £130 (7-14 day delivery*)

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Asia & Oceania (Rest)

£10.00 Royal Mail Tracked up to £130 (7-14 day delivery*)

£19.99 DHL Express (5-10 day delivery*)

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Middle East & Africa

£10.00 Royal Mail Tracked up to £130 (7-14 day delivery*)

£19.99 DHL Express (5-10 day delivery*)


*DELIVERY TIME CALCULATIONS

The times quoted above are from the point of DISPATCH from our warehouse. All orders are shipped directly from our hub in the UK. We strive to process and ship your order within 2-3 business days of receiving your order, however, order processing time is dependent upon several factors:

  1. Processing time may vary depending on the time of year. Please allow slightly longer during the Holiday Season.
  2. Please allow an additional 3-5 days for orders including printing and/or patches. While most lettering is held in stock, occasionally it will be necessary for us to special order lettering to complete your personalized order, which can take considerably longer.
  3. Please also note that on occasion stock must be sourced from our branch in Germany. In such cases, please allow an additional 3-5 days to complete your order. Having the ability to draw stock from multiple warehouses gives our customers access to the widest ranges of soccer merchandise worldwide.
  4. Items made by the Dutch manufacturer COPA are special order. Please allow an additional 5-7 days for orders including items made by COPA.
  5. *Please Note* The order values on this page are based on the subtotal of your order, this is the total before any discounts/voucher codes are applied.
  6. Import Duty / Taxes Please note that you will need to pay these locally on arrival. If the parcel is rejected or the address deemed inaccurate then we will not refund your shipping costs or the price of the goods until the item is returned. This can take over 3 months.

FULL LIST OF COUNTRIES BY REGION

WESTERN EUROPE

Andora, Austria, Belgium, Cyprus, Denmark, Faroe Islands, Finland, France, Germany, Greenland, Holland, Iceland, Ireland, Italy, Luxembourg, Monaco, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, Vatican City

EASTERN EUROPE

Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Greece, Gibraltar, Hungary, Latvia, Lichtenstein, Lithuania, Malta, Poland, Romania, Russia, Serbia, Slovenia, Slovakia, Turkey, Ukraine

NORTH & SOUTH AMERICA

Antigua & Barbuda, Anguilla, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Ecuador, El Salvador, Falkland Islands, Honduras, Jamaica, Martinique, Mexico, Panama, Paraguay, Peru, Puerto Rico, Saint Lucia, St Kitts & Nevis, St Vincent & The Grenadines, Trinidad & Tobago, Turks & Caicos, Uruguay, USA, Venezuela

Asia & Oceania

Australia, Azerbaijan, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, French Polynesia, Hong Kong, India, Indonesia, Japan, Kazakhstan, Kyrgyzstan, Laos, Macao, Malaysia, Maldives, Mongolia, Nepal, New Zealand, Pakistan, Phillipines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Turkmenistan, Uzbekistan, Vietnam

Middle East & Africa

Angola, Bahrain, Egypt, Iran, Israel, Jordan, Kuwait, Lebanon, Mauritius, Morocco, Oman, Qatar, Saudi Arabia, South Africa, Tanzania, Uganda, United Arab Emirates


TRACKING YOUR ORDER

When your order ships you'll receive an automated notification email.